FAQ

How do returns & refunds work?

Sadly no, there ae no returns or refunds. Please make sure you are ordering the right color and size.

Where is my order?

Once your order has been dispatched from our warehouse you will receive a shipping confirmation with all shipping information.

Please keep in mind that it might take 24-48 hours from the moment your parcel is shipped for tracking information to be updated.

Can I edit/cancel my order after I placed it?

Sadly, no. Once your order is placed and imported to our system, we have no ability to edit it or make any changes for you.

We are really quick at processing your order and are therefore unable to cancel it before shipping. However, you are always more than welcome to return your order to us for free if you do not wish to keep it.

Can I exchange an item?

We do not offer exchanges as we cannot guarantee the availability of item(s) upon arrival of your return package. However, you are more than welcome to return the item you don't wish to keep for a full refund and then place a new order for the item that you want instead.